Clash Paradise attaches great importance to fairness and has implemented various systems to prevent fraud and abuse. It may be that certain activities on your account have triggered an automatic ban.
If you believe that the suspension is unfounded, please send an email to [email protected] so that we can review your case. We will endeavor to reactivate your account as soon as possible if there are no violations.
The following behaviors are prohibited and may result in your account being suspended:
Intentionally entering false, incomplete or misleading information.
Creating multiple accounts or accounts without authorized use.
Cheating or manipulation, e.g. through the use of mechanisms, software or scripts that influence the course of the game or give you an unfair advantage.
Intentionally causing interruptions or errors in order to manipulate a game.
Unfair advantages over other players, e.g. through deception or cooperation with other players, which reduce the chances of inexperienced users.
Violation of the platform's general terms of use.
Please adhere to our guidelines to ensure a fair and positive gaming experience for everyone. If you have any further questions, our support team will be happy to help you.